Return & Refund Policy
Every uniform we make is built for your team, with your names, numbers and colors. Because of that, custom items work a little differently from regular retail returns.
Custom Made Products
Personalized items such as team uniforms, jerseys with names or numbers, and custom designs are made to order and cannot be returned for size or change of mind.
Please check our size guide and your roster carefully before you approve your mockup. Your approval confirms names, numbers, sizes and colors.
Defective, Damaged or Incorrect Items
If an item arrives with a manufacturing defect, shipping damage, or does not match your approved mockup, we will replace it at no cost.
We cover return shipping for defective items.
Ready to Ship Products
Ready to ship products without personalization, such as varsity jackets and hoodies, may be returned within 7 days of delivery if unworn, unwashed and with tags attached.
How to File a Claim
Email info@midfieldapparel.com within 7 days of receiving your order.
Include your order number, the affected items and clear photos of the issue.
Our team reviews every claim and replies by email with next steps.
Refunds
Approved refunds are processed within 5 to 7 business days to your original payment method. Your bank may take a few extra days to show the credit.
Order Cancellations
Orders can be cancelled for a full refund before artwork approval. Once production starts, the order cannot be cancelled because materials are already cut and printed for your team.
Still have questions?
Visit our FAQ, check the size guide or contact our team.
Last updated: October 2026 · Midfield Apparel LLC · 4002 McKinley St, Dearborn Heights, MI 48125
