Question 1

How do I place a team order?

Accepted Answer

Select your sport and product from the Team Store, upload your design file (PNG, JPG, or PDF), and add your roster with sizes, names, and numbers. You can also upload an order sheet (Excel, PDF, or Word) with your full roster. After checkout, we'll create a free digital mockup for your approval.

Question 2

What file formats are accepted for designs?

Accepted Answer

We accept PNG, JPG, JPEG, and PDF formats for design files (max 10MB). For best results, submit high-resolution images at 300 DPI minimum or vector files.

Question 3

What is the order sheet format?

Accepted Answer

You can upload an Excel, PDF, or Word document with your roster information, sizes, player names, and jersey numbers. Max file size is 10MB.

Question 4

Do I get a mockup before production?

Accepted Answer

Yes! Every team order includes a free digital mockup for your approval before we begin production. No production starts until you sign off.

Question 5

How does bulk pricing work?

Accepted Answer

Every item has a 2026 list price, then quantity discounts apply automatically: 1–10 at list price, 11–20 at 5% off, 21–50 at 10% off and 51+ at 15% off. Minimum 10 units per design. See the full price list on our pricing page.

Question 6

What sizes do you offer?

Accepted Answer

We offer Youth Extra Small (YXS) through Adult 4XL for all team products. See our Size Guide for detailed measurements.

Question 7

How do I know which size to order?

Accepted Answer

Check our Size Guide available on every product page. Measurements include jersey chest, jersey length, pants waist, and pants inseam.

Question 8

Can I mix sizes in one team order?

Accepted Answer

Absolutely. Each player in your roster can have a different size. This is the default behavior in our team order system.

Question 9

How long does production take?

Accepted Answer

Delivery takes 14 to 21 days including shipping after artwork approval. Rush service is subject to availability and must be confirmed before payment.

Question 10

Do you offer free shipping?

Accepted Answer

Yes. Orders of $400 or more ship free with tracking to all 50 US states. Orders under $400 are also sent fully tracked, and shipping time varies by destination.

Question 11

Do you ship internationally?

Accepted Answer

Yes. International orders may be subject to customs duties and taxes, and shipping time varies by destination.

Question 12

Can I return custom uniforms?

Accepted Answer

Custom-made products are not returnable unless they are defective, incorrect, or damaged. We will replace any items with manufacturing defects at no cost.

Question 13

How do I file a defect claim?

Accepted Answer

Contact us within 7 days of receiving your order at info@midfieldapparel.com with photos of the defect. We'll arrange a replacement at no charge.

Question 14

How long do refunds take?

Accepted Answer

Refunds for eligible items are processed within 5–7 business days to the original payment method.

Question 15

What makes a good design file?

Accepted Answer

High-resolution files (300+ DPI) work best. We accept PNG, JPG, and PDF formats. Vector files (AI, EPS converted to PDF) produce the sharpest results with sublimation printing.

Question 16

Can you create a design for me?

Accepted Answer

Yes! Contact us with your ideas and we can help design your team's uniforms. Additional design fees may apply.

Question 17

What is sublimation printing?

Accepted Answer

Sublimation is a printing technique that infuses ink directly into the fabric. This means colors won't crack, peel, or fade, even after 100+ washes.

Custom Team Uniform FAQ

Ordering & Customization

Sizing & Fit

Shipping & Delivery

Returns & Refunds

Design Upload